Sage Software Range 5.8 Manuel d'utilisateur télécharger pdf (Page 4)

Now you can… ................................................................ 5-6

Chapter 6: Self Service Functionality

Logging On.................................................................... 6-1

Anonymous Visitors............................................................ 6-2

Newsletter ................................................................. 6-2

Registered Visitors ............................................................. 6-3

Reviewing Existing Cases ................................................... 6-4

Logging a New Case ........................................................ 6-6

Requesting Information ..................................................... 6-6

Finding Solutions........................................................... 6-7

Now you can…................................................................. 6-8

ii Sage CRM

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Sage Software Range 5.8 Manuel d'utilisateur Page 4