Sage Software Range 5.8 manuels

Sage software Range 5.8 Manuel d'utilisateur (29 pages)

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Table des matières

Sage Accpac CRM 5.8

1

Self Service Guide

1

Contents

3

Chapter 1

5

Introduction

5

Chapter Summary

6

Chapter 2

7

Getting Started

7

Setting up Self Service

8

Chapter 3

9

The Self Service Web Site

9

Accessing the Site

10

The eWaress.js File

10

Self Service Guide 3–3

11

Now you can…

12

Chapter 4

13

Self Service Security

13

Chapter 5

15

Self Service Configuration

16

Self Service Administration

17

Self Service Guide 5–3

17

Visitor Maintenance

18

Self Service Guide 5–5

19

Chapter 6

21

Self Service Functionality

21

Anonymous Visitors

22

Registered Visitors

23

Reviewing Existing Cases

24

Self Service Guide 6–5

25

Logging a New Case

26

Requesting Information

26

Finding Solutions

27

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